About Muhammad Luqman

  • Academic Level: Degree Bachelor
  • Location Bahawalpur
  • Gender: Male

Education

Experience

  • 2014 - 2015
    BRAC Pakistan

    Associate IT Officer

    Support through phone, e-mails to other staff where support is needed. Close co-ordination with other staff and departments for reports, information sharing. Assisting Assistant IT manager, for monitoring visits, support, developments of checklists, preparation of reports. Filing of supporting documents, Record keeping, and summary reports during manager’s visit. To compute, calculate, verify, tabulate and analyze data. To attend entry conference to discuss on the process and work. To develop and discuss findings, recommendations, and time lines for corrective action with responsible personnel. To attend exit meeting to discuss on the findings identified. To prepare and finalize the report after work and submit to Assistant IT Manager for review. To prepare and to preserve various documentation after work such as working papers, supporting evidence, permanent file, current file, circulars, minutes, etc. for review. To follow up on the items discussed in the departmental meeting.

  • 2015 - 2015
    NBP- outsource employee of Prime HR (Ltd)

    IT Coordination Officer

    Resolution of complains routed through branches and region. Technical and operational support to branches by the close coordination with staff and concerned groups to resolve the issues of branches at site. Performed as single point of contact (POC) for recording and resolution of all IT related issues arise. Participated in training and deploying the core banking applications (CBA) in branches. Check and ready clients for core banking application. Spot check at branches and region. Ensuring IT general controls are implemented appropriately in the system. Responsibilities: My responsibilities include, support in user management and cater issues which hurdle, proper processing of the system. We are supporting whole branches under regional office Bahawalpur for smooth flow of operation from our regional office for the issues related to banking and systems. Providing prompt IT related support to all branches of Bahawalpur region. Providing support for core banking system.

  • 2016 - 2020
    NBP-- outsource employee of HIS (Ltd)

    IT Coordination Officer

    Resolution of complains routed through branches and region. Technical and operational support to branches by the close coordination with staff and concerned groups to resolve the issues of branches at site. Performed as single point of contact (POC) for recording and resolution of all IT related issues arise. Participated in training and deploying the core banking applications (CBA) in branches. Check and ready clients for core banking application. Spot check at branches and region. Ensuring IT general controls are implemented appropriately in the system. Responsibilities: My responsibilities include, support in user management and cater issues which hurdle, proper processing of the system. We are supporting whole branches under regional office Bahawalpur for smooth flow of operation from our regional office for the issues related to banking and systems. Providing prompt IT related support to all branches of Bahawalpur region. Providing support for core banking system.

Skills

Able to work under stress
Adaptable to changing technical needs
Excellent organizational and leadership
Good Command on MS Office
Provide all types of computer support
Task and time orient
Installation of win7,8.1,10
IT Analyst Problem solver Troubleshooting
IT and technical skills
plsql
C#
Python
Knowledge of Oracle Database SQL & PLSQL