Sybrid Private Limited

A Lakson Group company

About Us

We stand among the premier Business Process Outsourcing companies maintaining its origin in Pakistan.

Launched in 2008, Sybrid is currently serving in three countries; Pakistan, UAE and USA, catering to a diverse array of customers. In the modern business era where specialization is a major focus of most successful businesses, Sybrid takes the edge off of efforts put in the critical but non-core activities of your business. It offers, in the present day dynamic trade panorama, highly effectual BPO services; both inbound and outbound. Our solutions include international Food Chain Service Delivery, Internet Service Providers, Technology, Telecommunications, Banking, FMCG, Media, Healthcare and Market Research - all of which are especially tailored for your business. Possessing an adept team of outsourcing professionals, Sybrid aids your company in achieving substantial cost falloff and tangible superiority in results of a wide collection of business operations.

LAKSON GROUP OF COMPANIES

The Lakson group was founded by Hasan Ali Karabahi in 1954. It currently has more than fifteen companies in Pakistan. It aims to shape a business paradigm that covers the needs of its clients, shareholders and employees. Its expanding establishment demonstrates its capability and devotion to opting for the right markets and opportunities.

Lakson maintains corporate values – People, Customer Success, Excellence, Innovation, Teamwork, Openness, Social Responsibility and Sustained Profitability — and focus on our long-term perspective for leadership and prosperity. These values form a foundation for our business strategy and help us construct a healthy work environment for our employees, making sure the teamwork culture yields the best of products and services that help maintain long term relationships with our clients and stakeholders, thus maximizing value for them. All our companies share ideas, values, interests and goals; working independently yet cooperating with each other. Bottom line: outright customer satisfaction.

Vision

To grow as a world class, socially responsible and diversified technology and BPO organization that delivers customized, reliable and state of the art services to our clients.

Mission

We aim to help our clients outperform with our passion and commitment-striving to serve as the right strategic resource at the right time, by hiring the right people. We aim to satisfy all our stakeholders, from clients to employees.

Message From The CEO - Ather Imran Nawaz

Sybrid is pivoted on serving its customers with excellence.

We firmly believe that our success is premised on the success of our customers. This fundamental is the heart and soul of our organization. This is what we breathe day and night. We are providing 24/7/365 services to our customers around the globe from our multiple customer services locations in Pakistan, UAE and United States since 2008 and are proud to have established and being recognized as one of the premier customer services organizations in Pakistan.

Sybrid is part of Lakson Group which is one of the most prestigious business groups of Pakistan. We not only serve our sister companies but also partner with them to add value to our services. The strength and diversity of the Group adds to the scope, depth and quality of the services we provide.

We base our culture and operations on the three core drivers of our values: ‘We deliver Customer Satisfaction’, ‘We are Ethical in all our Actions’ and ‘We Strive for Excellence’. Our daily actions, behaviors and culture is premised on these fundamentals. This is what has made us what we are today.

We consider our customers as our partners and believe in common goals and successes. We consider our colleagues our biggest asset and continuously work towards their development and growth. Whether you are looking to partner with us for your business needs or want to work with us in your professional careers, you can be sure that your success will be the first priority for us.

I welcome you to Sybrid in whatever capacity you choose to engage with us and assure you of services that are based on what you value.