The owners of fast-food chains and restaurants often face challenges beyond managing the taste and quality of edibles. With Sybrid, you can outsource several tasks to manage your business line better.

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Shaping the Future of Food Chains

Outsourcing For Food Enterprises

From contact center support to digital marketing services and managing the telephony, customers, orders, retail, inventory, point of sales (POS), reporting, analytics, and outreach through non-contact center channels, the Foodviser does everything you need to make food chain operations more straightforward and efficient.

Outsourcing different aspects of your business can create a humbling customer experience and increase sales and throughput.

Everything You         Need to Know!

Everything You Need to Know!


We’re leveraging our understanding and experience of food chain operations, as well as our relationship with service providers in the market, to explore the best custom approach for offering this solution to your business.

Solutions for Food enterprises

Customer Services

  1. Inbound voice call management (information, order taking, complaints management, suggestions)
  2. Outbound voice call management (sales, surveys, follow-up, campaigns, sales, coordination)
  3. Client email management and processing
  4. Quality evaluation and control services
  5. Daily, weekly, and monthly operational reporting, trends, and analytics
  6. Development of customer-focused processes and systems

Technology Products

  1. Customer Relationship Management (CRM)
  2. SYVOX – SYHOX: Sybrid’s IP-PABX telephony solution
  3. Order-taking system
  4. Point of sales system
  5. Stores inventory management system
  6. SYDESK: Sybrid’s help desk solution
Solutions for Food enterprises
Solutions for Food enterprises

IT Services

  1. Customized hosting services, and engineering support
  2. Call recording
  3. Live remote in-call listening
  4. Website or order management portal development and maintenance
  5. Maintenance of all deployed applications
  6. IVT development and deployment

Digital Marketing Services

  1. Social media management
  2. SMS marketing (one-way and two-way)
  3. Robocalls marketing (one-way and two-way)
  4. Search Engine Optimization (SEO)
  5. Set up SMS masking number with PTA
Solutions for Food enterprises
Crafting Best-In-Class Experiences

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