Sybrid Information Technology Services are designed to enable our businesses partners to delegate their complete or partial IT operations to us as we specialize in handling these responsibilities.
It is a combination of people, process & technology with different models in which SYBRID is set responsible for the entirety or portions of a business IT systems, as agreed upon in a Service Level Agreement (SLA) based on an ISO/IEC 20000-1 governance framework to manage end-to-end IT Operations.
We have commitment and dedication to provide the very best service to all of our customers. It includes round-the-clock monitoring, issue resolution and reporting, and more.
SYTECH-IT Support Services
SYTECH services usually provides first line of technical support for any component of infrastructure (i.e. Infrastructure, Desktop, Networks etc.)
and its overall goal is to be proactive in improving IT and business processes across the organization. We constantly look for opportunities to run all IT processes, including the help desk, more efficiently.
SYSOS- Systems Operations services
SYSOS program provides complete operations management of our business partner’s server infrastructure operations in different models on different platforms. Includes all server management operations, backup, contingencies, storage and databases are all taken care of under this outsourcing act. Sybrid ensures an efficient, productive, up-to-date and fully trained team of experts to help your business with IT management.
SYSOC- Security Operations Center
We work as an extension by performing monitoring and maintaining the overall network infrastructure with our NOC Services whereas or our SOC services include penetration tests, review of your current environment, summary of your current dependencies and gaps, assessment and analysis of your security risks and vulnerabilities.
SYVOX- Voice Services & Solutions
SYVOX services generally referred as Contact-Center-as-a-Services. The SYVOX on premise & cloud ready provides the ideal cloud contact center that will eventually drive significant cost savings and reduce total cost of ownership.
SYVOX is a purpose-built solution can be offered without any limitation. There are three different modules as follows
- SYVOX- Basic
- SYVOX- Advanced
- SYVOX- Pro
Our approach ensures productive businesses partnerships. As our client succeeds, so does we. Technology should drive your profitability, efficiency, security and productivity. As trusted managed services providers, we make technology work for you so you can focus on your bottom line.