Team Lead – Back Office Operations

Permanent Sybrid Private Limited in Healthcare
  • 7 floor, Lakson Building no.3 Sarwar Shaheed Road, Opposite Karachi Press club. View on Map
  • Post Date: August 25, 2020
  • Applications 0
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Job Detail

  • Career Level Executive
  • Experience 2 - 4 Years
  • Gender Both
  • Qualifications Bachelors/Masters

Job Description

  • Responsible for supervising the team to work on assigned clients
  • Responsible for Account Management and Revenue Cycle of an assigned clients
  • Monitor and responsible for Team’s productivity
  • Responsible the issue raised by the clients and its resolution
  • Provide subject matter expertise on Billing, Payment posting and Accounts Receivable processes
  • Manage and handle effectively escalations raised by the clients
  • Provide mentorship, training and coaching to the team
  • Lead by example by demonstrating the highest standards of ethical behavior
  • Monitoring and reporting team performance on daily basis
  • Keep the Standard Operating Procedures updated and establish due control mechanisms
  • Identify, recommend and implement process improvement projects
  • Job Requirements & Experience To be considered for this position, applicants need to meet the following qualification criteria: · Minimum 2 years of experience on revenue cycle management  and detailed understanding of healthcare industry
  • Excellent written & verbal communication skills