A platform that provides bench-marking opportunities for the biggest innovators in business, Pakistan Software Houses Association for IT & ITES held its 16th Annual P@SHA ICT Awards on 21st of September, 2019, Faletti’s Hotel, Lahore. The event honors top companies at the cutting edge of technology innovation and forming strong strategic business alliances. The Chief Guest for the awards ceremony was the Honorable Asad Umar, Senior Leader and Policy Head at Pakistan Tehreek-e-Insaf.
Sybrid’s participation in the event has been outstanding this year, winning four awards for separate categories. The leading Technology and BPO company became a two-time winner in Tourism and Hospitality category for Wisdom. It is an integrated suite of products specifically designed to keep in view the modern challenges and strategic objectives of emerging businesses. The system caters areas such as point-of-sales, order processing, delivery and inventory management. This web-based mechanism is deployed on virtual infrastructure to manage, assist and convey a seamless business centric experience.
Sybrid works towards offering centralized database, business analytics and forecasting that is customizable and flexible to its users. Hence, earning the 2nd position in ICT Services for Syvox. It is an enterprise call center IP telephony solution which is an efficient and cost-effective alternative to the proprietary hardware call center and enterprise voice solution. Syvox has handled 100,000+ calls a day and has borne a 500+% extra surge on its resources because of better controls available for administration. The system also branches out as Syhox which is a cloud based multi-tenant platform, enabling it to extend its services to any SIP based network across the region.
In addition to that, Sybrid proved itself as one of the leading players in the Business Services segment by earning the runner-up position for Best in BPO, third time award winner overall. Sybrid’s products and BPO services cut across several market segments and industries such as Food, FMCG, Telecom Industry, Auto Industry, Health Sector, Media Channels, etc. All the while making sure to provide elaborated yet cost effective solutions.
Apart from its former achievements, the company also won 2nd prize in the category of Export Growth, making its fourth win of the year. Sybrid lives on as the best Technology Solutions Provider while aiming to persistently excel its performance, build long lasting relationships and offer high quality services.