Providing IP PABX capabilities and controls without demanding an exorbitant investment in equipment and operational expertise. Sybrid combines technology solutions like PABX, surveillance, and enterprise product offerings for cloud hosting.

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Offering Technology Solutions

Replacing Traditional Proprietary Hardware

SYHOX is designed for organizations operating a call center, regardless of size and capacity. It’s an IP-PBX hosted on a secure cloud platform, enabling it to extend its services to virtually any IP network. The stable infrastructure and services contribute to effectively committing 99 percent SLA for uptime. Due to its flexibility, it has connectivity options for IP phones and softphones.

Everything You         Need to Know!

Everything You Need to Know!


In 2017, Sybrid Private Limited and RapidCompute signed an MoU for their product offering, SYHOX. With round-the-clock support, Sybrid takes on the responsibility for voice system operations, maintenance, and routing services that build connections.

call center technology solutions

Understanding the SYHOX Dashboard

The dashboard displays a complete picture of system details (system status, system count, and voicemail) on a single window. Additionally, the current status of individual extensions and ring group forwarding status can be reviewed and monitored.

The call detail record summarizes the number of calls (both inbound and outbound) for each date against their ASR and ALOC, alongside the number of calls missed. Users can also find, download, and listen to call recordings.

Features Embedded in SYHOX

  1. Auto attendants
  2. Blacklist
  3. Call holding
  4. Call forwarding
  5. Call recording
  6. CDRs & reports
  7. Conference calls
  8. Custom dial plan
  9. Direct Inward Dialing (DID) & Direct Inward Outward Dialing (DIOD)
  1. Dual-Tone Multi-Frequency (DTMF)
  2. Extension to extension dialing
  3. Highly scalable and customizable as per customers’ requirements
  4. Interactive voice recording
  5. Music on hold
  6. Operator Panel
  7. Role-based access control feature
  8. Voicemail
call center technology solutions
call center technology solutions

Does Your Business Need SYHOX?

SYHOX and its well-defined modules make business process optimization a possibility. It automates call centers to improve their performance and minimize hardware expenditures. It’s well-suited for SMEs and enterprises since it can be customized per the entity’s needs.

The product possesses advanced data analytics and reporting features that identify and fix loopholes in the system in real-time. Additionally, it impresses the audience with augmented performance, integrity, resilience, and stability.

Crafting Best-In-Class Experiences

Trusted By Industry Leaders

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